Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


HRO Leadership Method Training
Monday, June 25, 2018
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Leadership Method Training is for organizations that are new to high reliability or for new management employees in organizations that are already on the high reliability journey.  Both hospital and ambulatory organization leadership practices will be addressed.  The leadership session is designed to teach hospital or ambulatory leaders the concepts of high reliability science and behaviors.  The sessions are structured for leaders at the manager level and above. 

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

Event Registration


HRO Train-the-Trainer
Tuesday, June 26, 2018
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The model for spreading the training to the rest of the staff is a train-the-trainer model.  The training is scripted.  It requires an enthusiastic participant who is willing to make time to train others within the organization.  Other hospitals in Connecticut have trained educators, front-line managers, and senior leaders, including the CEO, as part of the training contingent.  Train-the-trainer sessions are for hospitals and ambulatory practices. 

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30.

Event Registration


HRO Safety Event Classification
Wednesday, June 27, 2018
9:00 AM - 3:45 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

When events occur in the hospital or ambulatory practice, they must be evaluated to assess whether the event is a Serious Safety Event, a Precursor Safety Event, or a Near Miss Safety Event. This session will review how the classification scheme works and how to utilize and standardize event classification.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m. 

 

Event Registration


HRO Safety Coach Training
Thursday, June 28, 2018
1:00 PM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Safety Coaches are peer mentors, designed to recognize and acknowledge good high reliability behavior and to remind people about opportunities to improve behavior that does not stay true to high reliability concepts. 

Lunch will be provided.  Registration and lunch begin at 12:30.

Event Registration


HRO Fair and Just Accountability
Thursday, June 28, 2018
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This session, for your Human Resources executives and anyone else who manages people, will train your staff to review performance from a standardized perspective when there is an adverse event – to focus on the behavior rather than the outcome.  

Breakfast will be provided.  Registration and breakfast begin at 8:30 a.m.

Event Registration