Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


Create a Safer Hospital Initiative at Your Hospital
Wednesday, August 22, 2018
9:00 AM - 1:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Utilizing the principles of high reliability, participants will learn strategies and tools to enhance worker safety, minimize workplace violence, and facilitate the adoption of peer-to-peer support programs for healthcare workers and team members.

Registration begins at 8:30 a.m.

Event Registration


De-escalation Training
Tuesday, August 28, 2018
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $45
  • Other Member: $45
  • Non-Member: N/A

CHA is approved by CPI to provide an abridged version of its Nonviolent Crisis Intervention® foundation course using a blend of online and classroom learning to its members.  This program will provide attendees with CPI’s Blue Card™ confirmation.  Included in this program is approximately two hours of online pre-work and a pre-testPlease note: the pre-work and pre-test must be completed prior to attending the classroom portion of the program at CHA.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

Event Registration


Webinar: Addressing Slips, Trips, and Falls
Wednesday, August 29, 2018
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This webinar discusses best practices for improving safety related to slips, trips, and falls – the three most prevalent hospital injuries. 

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Peer Supporter Training
Thursday, August 30, 2018
9:00 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Gerald Lewis, PhD, will provide training for peer supporters and those who will train peer supporters in their organizations.  Dr. Lewis has worked with national and international government agencies, healthcare facilities, educational institutions, and private businesses on a wide range of work, behavioral health, and organizational issues.  His focus is facilitating organizational recovery and resiliency with the emphasis on “people-recovery.”

Registration begins at 8:30 a.m.

Event Registration


CHA Nurse Preceptorship Program
Thursday, September 6, 2018
8:30 AM - 3:45 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $125 per person for the first and second CHA Acute Care Hospital Member attendee—$99 each for person three, and additional participants from the same CHA Acute Care Hospital member organization.
  • Other Member: $150 per person for the first and second CHA Other Member attendee—$125 each for person three, and additional participants from the same CHA Other Member institution.
  • Non-Member: $250

Supporting and strengthening the work of nurse preceptors is critical to the development of new nurses and retention of the highly skilled staff registered nurses who teach them at the bedside.

CHA’s Nurse Preceptorship Program has routinely received positive feedback, featuring a curriculum developed by a team of educators from hospitals and schools of nursing, and designed to provide core content that is foundational for the role of nurse preceptor. This one-day program includes presentations and interactive sessions that cover topics such as roles and responsibilities, characteristics of a professional role model, basics of teaching and learning, tools and strategies for effective communication, principles of constructive feedback delivery, and evaluating competence. The Nurse Preceptorship Program will serve to start new nurse preceptors off with critical information and also may be of interest to nurse preceptors that have not had this content, or would like to be refreshed on these concepts.

Breakfast and lunch will be provided; registration and breakfast begin at 8:00 a.m.

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Managing the Operating Budget
Wednesday, September 12, 2018
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $300

In today’s healthcare environment, resources are limited. Managers are challenged to get the most out of their budgeted resources and comply with budgetary constraints. The need for sound budget management tools is paramount. Managers must understand revenue and costs behavior, how to analyze their departmental performance, and how to modify performance to achieve their budgeted operational and financial objectives.

This day-long program—part two of a two-part series introduced in April 2017—will introduce managers to a variety of analytic tools (revenue and spending analysis, volume adjusted variance analysis, work process and root cause analysis, revenue and expense forecasting) as well as a number of strategies to improve revenue and expense performance. Bill Ward, a popular and dynamic lecturer on financial management in healthcare returns at member request to present this program and the program below.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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Financial Analysis Tools for Managers
Thursday, September 13, 2018
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $300

What is the potential financial impact of a new initiative or a new technology? How can the financial impact be determined? Why is departmental supply spending so much higher than last year?  Does it make sense to staff a critical vacancy with agency staff? Is the employment of clinical pharmacists, intensivists or hospitalists financially sound?

What are the best ways to develop answers to these questions? How can department managers and directors make and support their decisions with sound financial analyses? This program provides managers and clinicians with tools they can use to answer these and other questions about current performance and opportunities they are considering.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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Staff to Management: Starting the Transition
Friday, September 14, 2018
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225 per person for first and second Acute Care Member attendees—$200 each for person three or more from the same Acute Care Hospital.
  • Other Member: $250 per person for first and second CHA Other Member attendees—$225 each for person three or more from the same CHA Other Member institution.
  • Non-Member: $300

Making the transition from being a staff person one day to a supervisor/manager the next is a
significant step. Transitioning from individual contributor to being effective in a leadership role
is far more challenging and complicated than ever before and requires the ability to use the tools of diplomacy, negotiation, persuasion, and alliance-building to a greater degree than one used in the past.  Managing the demands of your organization for high productivity and quality, combined with financial prudence and regulatory compliance, are only part of the equation. You will discover that those tasks must be balanced with an excellent grasp of human relations skills in working closely and collaboratively with others and managing change.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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Peer Supporter Training
Thursday, September 20, 2018
9:00 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Gerald Lewis, PhD, will provide training for peer supporters and those who will train peer supporters in their organizations.  Dr. Lewis has worked with national and international government agencies, healthcare facilities, educational institutions, and private businesses on a wide range of work, behavioral health, and organizational issues.  His focus is facilitating organizational recovery and resiliency with the emphasis on “people-recovery.”

Registration begins at 8:30 a.m.

Event Registration


Webinar: Addressing Bloodborne Pathogens
Tuesday, September 25, 2018
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

This webinar discusses best practices for improving safety and decreasing the incidence of bloodborne pathogen exposures.

Event Registration


HRO Cause Analysis - Two-Day Training
Tuesday, September 25, 2018
8:30 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This two-day session will be held from 8:30 a.m. to 4:30 p.m. on September 25 and 26, 2018.  Cause analysis teaches staff how to evaluate events, patterns of events, and causes of events, and then helps staff ascertain how to implement solutions.  The sessions are for quality, safety, risk management, and other staff who respond to events. 

Breakfast and lunch will be provided each day.  Registration and breakfast begin at 8:00.

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Lean Principles: Project Charter Preparation and Planning
Thursday, September 27, 2018
9:00 AM - 2:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $125
  • Other Member: $150
  • Non-Member: N/A

Lean principles and methodology are valuable in improving healthcare, but evidence shows that learning about the principles and methodology is simply not enough. In order to get the desired results, the principles must be applied. This program—a follow-up to CHA’s two-part Lean Principles: Process Flow and Value Stream Mapping in Healthcare—provides an overview of the methodology and tools needed for planning process improvement initiatives in your organization.

This is a “how to make it happen session” and will explain (and provide examples of) the elements of an effective project charter, a pre-requisite to any successful improvement initiative. When properly prepared, the charter focuses the team on the business case, problems, objectives, outcomes, and is a major factor in preventing project scope creep.
Participants are asked to bring with them a process improvement opportunity currently under consideration at their facility, enabling them to create a draft charter as part of their actionable plan toward their process improvement initiative.

NOTE: This program is designed for those that attended CHA’s Lean Principles: Process Flow and Value Stream Mapping in Healthcare—or those with a basic understanding of Lean principles and familiarity with the terminology. Clinical leaders, operational managers, continuous improvement coordinators and other change agents will benefit from learning this methodology to properly plan team oriented improvement initiatives.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

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Peer Supporter Training
Thursday, October 11, 2018
9:00 AM - 4:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Gerald Lewis, PhD, will provide training for peer supporters and those who will train peer supporters in their organizations.  Dr. Lewis has worked with national and international government agencies, healthcare facilities, educational institutions, and private businesses on a wide range of work, behavioral health, and organizational issues.  His focus is facilitating organizational recovery and resiliency with the emphasis on “people-recovery.”

Registration begins at 8:30 a.m.

Event Registration


HIIN: Improving Health Equity: Bias and the Impact on Disparities in Health Outcomes
Tuesday, October 16, 2018
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Celebrating its seventh anniversary, CHA will host Improving Health Equity: Bias and the Impact on Disparities in Health Outcomes, an inspiring and informative health equity symposium focused on bias and its impact on disparities in health outcomes.

This year’s symposium features a keynote by David R. Williams, PhD, the Florence Sprague Norman and Laura Smart Norman Professor of Public Health at the Harvard T.H. Chan School of Public Health and Professor of African and African American Studies and Sociology at Harvard University. Dr. Williams served on the faculty of Yale University for six years and 14 at the University of Michigan. He holds an MPH from Loma Linda University and a PhD in Sociology from the University of Michigan. Dr. Williams is an internationally recognized social
scientist focused on social influences on health.

The symposium also includes presentations by: Dorothy Roberts, Penn Integrates Knowledge Professor and the George A. Weiss University Professor of Law and Sociology, the Raymond Pace and Sadie Tanner Mossell Alexander Professor of Civil Rights, and Professor of Africana Studies, University of Pennsylvania; and Michael S. Brownstein, PhD, Associate Professor of Philosophy, John Jay College of Criminal Justice (CUNY).

The program is being presented as part of the Partnership for Patients HIIN educational series.

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